705-222-4357
1177 Barrydowne Road, Suite 201, Sudbury, Ontario, P3A 3V4

Infinity Plan

We are all in!

ROCK SOLID INFINITY PLAN OVERVIEW

After decades of supporting diverse organizations, we identified a common issue: Barriers between clients and IT support providers. The Rock Solid Infinity Plan eliminates these barriers, ensuring seamless collaboration between your organization and ours.

Unlike other service models that add “project costs” for necessary extras, our plan includes everything you need to keep your organization thriving. This includes server and computer installs, software deployment and upgrades, after-hours support, onsite assistance, access to senior technicians, and enhanced cyber defenses. These are essential services, not extras.

We encourage you to reach out whenever you need help, without worrying about extra charges. Whether it’s a minor issue, after-hours support, or planning and deploying new software, there’s no additional cost. Call us for any questions, business plans, or just to chat.

Our Infinity Plan also includes the critical solutions that all organizations need. While most IT companies provide antivirus and backups, Rock Solid goes further with a comprehensive suite of security services and products, included in our service. This minimizes risk and downtime from potential breaches, ensuring your organization remains secure and competitive.

EXTENSIVE SECURITY

At Rock Solid, we believe that cybersecurity should not be an ‘extra’. With Rock Solid, you are protected by more than just a firewall, antivirus protection, and antispam. We include third party software patching, vulnerability scanning on your network, PEN testing, EDR backed by a live SOC, and more…

LIMITLESS SUPPORT

Whether you need help planning your next business move, are having trouble accessing the VPN at 10pm, have a new ERP system that needs to be deployed to all staff, need to upgrade or replace your server(s) or a bunch of workstations, do you need someone onsite? No problem. It is all included in your Rock Solid Infinity Plan.

STRATEGIC PARTNERSHIP

By destroying barriers Rock Solid opens the door for enhanced cooperation. Not only do you get unlimited support, but you also get unfettered access to the consulting experience you need. Your Rock Solid account manager will help you build budgets, create upgrade strategies, identify weaknesses, and find ways to maximize your technology investment.

ONSITE/OFFSITE SERVER BACKUPS

Servers and crucial workstations are backed up every hour to ensure your systems and data are protected. One copy of your data is kept onsite for rapid recovery while hourly backups are immediately replicated off-site to ensure they are protected from any local incident (fire, theft, flood, cyber-attack).

MICROSOFT 365 DATA BACKUPS

As the dependency on email increases and as more companies move data to Sharepoint and OneDrive, it is imperative that this data not be overlooked when planning backups. Recognizing this, Rock Solid includes the backup of Microsoft 365 data to ensure all of the critical bases are covered.

WEBSITE AND DOMAIN MANAGEMENT

It’s the little things that often get overlooked. Not so with Rock Solid. We include website hosting and domain renewals so that you don’t have to worry about who remembered to renew the domain. Too often we find that a company’s domain was registered by a staff member who has left or a web designer that doesn’t communicate. We take care of these “little” things before they become massive headaches.